Returns and Refunds Policy
🔄 Returns and Refunds
Your satisfaction is our priority
✅ Return Conditions
We accept returns within 30 days of receiving your order, provided that:
- The product is in perfect condition, with no signs of use
- The original tags are intact
- The product is in its original packaging
📝 How to Make a Return
1
Contact us with your order number
2
Await return approval (24-48h)
3
Send the product to the indicated address
4
Receive your refund within 5-10 business days
💰 Refunds
After we receive and inspect the returned product, we will process the refund to your original payment method within 5 to 10 business days. You will receive a confirmation email when the refund has been processed.
❌ Products Not Eligible for Return
- Products with signs of use or washing
- Products without original tags
- Products damaged by the customer
- Personalized products or those with names/numbers
📧 Contact
To initiate a return or clarify doubts, contact us here.