Frequently Asked Questions (FAQ)
❓ Frequently Asked Questions
Find answers to the most common questions here
👕 About the Products
Are the jerseys premium quality?
Yes! At Horiginex, all our products are made with breathable and comfortable fabrics, ideal for both the stadium and daily wear. Our mission is to offer premium quality at affordable prices.
What sizes are available?
Our jerseys are available in sizes S, M, L, XL, and XXL. Please check the product description for more details on measurements.
Are the jerseys official?
We offer high-quality jerseys inspired by official national team kits, at affordable prices for all fans.
🚚 About Shipping
Where do you ship?
We ship worldwide! No matter where you are, we'll get your favourite jersey to you.
How long does delivery take?
Delivery times vary depending on the destination. Generally, orders arrive between 7 to 15 business days after dispatch.
How can I track my order?
After your order is dispatched, you will receive an email with a tracking number to follow your delivery in real-time.
💳 About Payments
What payment methods do you accept?
We accept major payment methods, including credit and debit cards (Visa, Mastercard), PayPal, and other secure methods.
Is payment secure?
Yes! We use SSL encryption technology to ensure all your data is protected during the payment process.
🔄 About Returns
Can I return a product?
Yes! If you are not satisfied with your purchase, you can return the product within 30 days of receipt, provided it is in perfect condition and with its original tags.
How do I make a return?
To initiate a return, please contact us via our contact page with your order number and the reason for the return.
Still have questions? 🙋
Didn't find the answer you were looking for? Our team is here to help!
📧 Contact Us